Our delivery timeframe is up to 70 business days. If your order exceeds this period, you will receive a full refund. Any products received after this timeframe will be yours to keep at no additional cost.
If your order arrives damaged, please contact us within 7 business days of receiving it. Send us an email with photos and a brief description of the issue.
We accept returns within 30 days of receiving the product, provided it is in its original packaging and unused. To start a return, contact our customer support team.
Yes, you can request a cancellation within 24 hours of purchase. After this period, the order will be processed, and cancellations will no longer be possible.
You can reach us through our online chat available on the website or via email at groueshshop@gmail.com Our support team is available Monday to Friday, 9 AM to 6 PM.